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Terms and Conditions of Sale

 

Identification

EaShiva Editions
Post Office Box 4
7600 PÈruwelz
Belgium

Phone : +32 (0) 485 36 13 87

Email : admin@eashiva-editions.com

Web Site : www.eashiva-editions.com
Business Licence Number : 0564 930 176
VAT Number : BE 0564-930-176

 

Introduction

These general conditions exclusively govern the contractual relationship between EaShiva Editions and anyone visiting the site www.eashiva-editions.com or wishing to purchase any of the products offered on the site.

By browsing or ordering any of the products offered on this site, the client agrees to be bound by these conditions which apply to any offer,product and order between the customer and EaShiva Editions, as in any operation necessary for their completion.

These conditions apply to all orders entrusted to EaShiva Editions with the exception of any other condition, including those applicable to sales in stores.

 The www.eashiva-editions.com site is the property of EaShiva Editions, PO Box 4, 7600 Péruwelz, Belgium.

Price

The prices of our products are indicated in euros all taxes included (VAT rate legally applicable). Shipping fees are not included in the prices shown on our website.

All orders are only payable in euros.

EaShiva Editions reserve the right to change the prices of their products. However, the prices of products that are purchased during the ordering process can not be changed.

For all products shipped outside the European Union, the price will be calculated off tax automatically in the invoice. Customs duties or other local taxes or import duties or State taxes may be payable. These rights are not of the competence of EaShiva Editions. They will be at your expense and are your responsibility both in terms of declaration and payment to the competent authorities and bodies of your country.

We recommend you to inquire about these aspects with your local authorities.

EaShiva Editions are not intended to sell to professionals.

Orders

Orders are placed via the website www.eashiva-editions.com

Any order implies acceptance without limitation or qualification of these terms and conditions. Any order implies acceptance of prices and descriptions of products available for sale.

The customer placing an order on this site agrees to have attained the minimum age required by law.

From the moment the buyer has registered his order by clicking the validate icon, he is considered as having knowingly and unreservedly accepted these general conditions of sale, the prices of the products offered for sale and ordered .

Unless proved otherwise, the data recorded by EaShiva Editions constitute proof of all transactions made by EaShiva Editions and their customers.

Validation

You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions.

 

Availability

Our product offers are valid as long as they are visible on the site, within the limits of available stocks.

In the event of a shortage of stock of one or more products at the time of your order, we will notify you by email. Your order or your product will be:

- Dispatched within a maximum of 30 days

- The order will be canceled and you will be refund according to the same method of payment of your order (bank transfer or Paypal).

 

Payment

The payment of the order can be done:

- By transfer in our account. The information is given once the order is confirmed.

- By Paypal

 

Title retention clause

The products remain the property of EaShiva Editions until full payment.

 

Delivery

For orders paid by Paypal:

The products are delivered to the shipping address you provided during the ordering process.

In case of error in the address or not to claim and complain to the postal services within the time limit, EaShiva Editions can not be held responsible for this error.

Consequently, the second shipment of the package will be at the customer charge.

EaShiva Editions can not be held responsible for consequences due to delayed delivery.

For orders paid by bank transfer:

It should be added the time to receive the bank transfer (two to five additional days).

Orders which payment regulation is not credited within 5 days following the order will be canceled de facto.

Our preparation time is from 2 to 4 working once the payment credited. Once an order is prepared, the shipping time is 24 to 48 hours for Belgium, 3 to 5 days for the neighbor countries.

 

Warranty - Complaints

The goods are considered received and accepted on delivery. It is up to the customer to check the state of the package and quantities, and to take reserves if goods are missing or damaged.

If, after delivery, the product does not match the order, presents defects, is damaged, the customer has the opportunity to make a written complaint within 5 working days after the delivery, proof of the post office. Any complaint carried beyond this deadline will not be handled by

our services and our responsibility will be de facto released. No return of goods will be accepted if the customer did not contact our customer service beforehand.

If we notice after checking that the non-compliance is proved true; that it's not due to an unfair use of the customer, that the product comes well from our stock and that the good faith of the customer is obvious: a solution will be proposed to satisfy the customer.

If we find after verifying that the non-compliance is proved; it is not due to misuse of the customer, the product has good stock and a client's good faith is clear: a solution will be proposed to satisfy the customer.

Products opened, damaged or soiled by the customer are never refunded or exchanged.

In case of excessive returns, EaShiva Editions reserves the right to refuse any further order.

 

Right of withdrawal

The consumer has the right to notify by registered mail that he renounces the purchase without penalty and without giving any reason, within 14 calendar days from the day following the date of delivery of the goods.

In this case, the undamaged order must be returned by registered parcel within the same deadlines in its original packaging with a copy of the invoice and / or delivery order, at the customer's expense,at the address appearing at the head of these conditions.

 

The account number must be given in order to make the refund. When we receive and check the goods and that everything is ok, the refund will be made as soon as possible, with the exception of shipping fees.

The consumer does not have the right to cancel the purchase after delivery when the goods are incomplete or damaged.

 

Responsibility

EaShiva Editions have only an obligation of means for all stages of access to the website, ordering process, delivery or subsequent services.

Responsibility of EaShiva Editions can not be held liable for any inconvenience or damage inherent to the use of the Internet, including interruption of service, external intrusion or presence of computer viruses, or any fact qualified as circumstances beyond our control, in accordance with legal precedent.

Products are shipped by usual postal services. EaShiva Editions therefore disclaim all liability for excessive delivery delay due to postal services, as well as for loss of products ordered or strike. Transportation risks are supported by the customer who will have to introduce requests to the postal services.

 

Intellectual property

All information, logos, drawings, texts, articles, illustrations, works, slogans, graphic charts and images reproduced or represented are strictly reserved and protected under the copyright and intellectual property, the right of author for the whole world. They are protected by copyright and trademark.

Any reproduction, total or partial representation of the site eashiva-editions.com or any or all of the elements found on the site is strictly forbidden.

It is forbidden to copy, modify, create a derivative work, reverse or invert the design or assembly, or any other attempt to sell, assign, sublicense or transfer in any way whatsoever any right related to the site and its contents.

 

Respect of privacy: Belgian Law of 8 December 1992

EaShiva Editions scrupulously respect your privacy. All data you provide is treated with the utmost discretion.

We respect the Belgian Law of 8 December 1992 on the protection of privacy, as amended by the Act of 11 March 2003, in accordance with the directive of 12 July 2002.

The data collected concerning you is stored and only intended for the purposes of processing your orders and to contact you quickly if it turned out necessary to identify your best centers of interests.

Your personal details are kept confidential and are not shared with any third party.

 

Disputes

In case of dispute between the parts, disputes will be brought, in French, in the juridiction of the place of EaShiva head office, namely the Commercial Court of Tournai. The contract is presumed concluded under the influence of Belgian law, only law applicable to contractual relations between parts, in spite of any creation of foreign origin.

 

Severability Clause

The invalidity or illegality of one of the clauses in these terms and conditions does not cause nullity or invalidity of the other terms and conditions.